Hotel Management and Opera PMS Software Course

Diploma in Hotel Management and Opera PMS Software Training - Level 3

This course calls out for all individuals aspiring to get into or already in the hotel/hospitality industry to up your skills in hotel management and Opera PMS software. All the modules of this course have been specifically designed by our tutors themselves to educate you on everything needed for a career in hotel/hospitality industry. All you need to enroll in this course is a recognised qualification at level 2 or above in a related disciple, and watch how this course makes you a skilled individual with a great grip on Opera PMS software.

This course will first give you a brief idea on the hotel/hospitality industry as a whole and then will train you on how to deal with the guests in a courteous and polite manner to gain their loyalty and trust. The customer service aspect of a hotel industry will also be given the spotlight through this course, followed by insightful modules that will develop your skills on customer booking, reservation, check-ins, check-outs and many more that are needed to work in the front office.

This course is a complete package that will not only provide you with the knowledge and skills on hotel management, but will also guide you on how to gain employment within the industry. This course will also specifically focus on the Opera PMS hotel software and its functionality, which is quite popular in the hotel industry, to thoroughly prep you up for a career within the industry. By the time you are done with this course, you will walk away as an expert in Opera PMS software and on hotel management to take your career to the next level.

The course has been endorsed under the Quality Licence Scheme. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

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*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

What Will I Learn?

• Learn what it takes to deal with guests’ questions and queries, while working in the front of house operations.
• Learn what truly exceptional customer service is in the hotel industry and take your career to the next level.
• Learn how to take the necessary steps to gain employment in the hotel industry.
• Become an expert when using Opera PMS software training.
• Gain a clear understanding of your job role in the hotel industry.
• Take your educational knowledge in hotel management to the next level.
• Learning Opera PMS Hotel Front Desk software and its functionality.
• Develop skills working in hotel front desk including customer booking, reservation, check in, checkout and many more.

COURSE CURRICULUM

Module 1 : The Hotel Industry

Module 2 : Front Of House Operations

Module 3 : What It Means To Be In The Hotel Industry

Module 4 : Running A Hotel Business

Module 5 : Working In The Hotel Industry

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

In order to complete the Diploma in Hotel Management and Opera PMS Software Training - Level 3 successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-03794

Awarding Body (Accreditation)

The Quality Licence Scheme has long-established reputations for providing high quality vocational qualifications across a wide range of industries. The Quality Licence Scheme combines over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, The Quality Licence Scheme also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

• Hotel Managers, Supervisors and others in the hotel industry
• Anyone who wants to learn about hotel management

• This course requires no formal prerequisites and this certification is open to everyone

• Hotel Manager – £26,809 per annum
• Front of House Manager – £24,064 per annum
• Hotel Receptionist – £16,116 per annum
• Public Relations Coordinator – £24,889 per annum
• Customer Service Associate – £18,802 per annum
• Customer Service Representative – £17,907 per annum

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included